Privacy policy.

Privacy Policy for Three Birds
Last updated: October 30, 2025

Welcome to Three Birds! We respect your privacy and want you to know how we collect, use, and protect your information when you visit threebirdsdyt.com or interact with us online.

1. The Information We Collect

We collect a few types of information to make your experience smoother and more personal:

  • Contact details like your name, email, and phone number (for reservations, newsletters, or questions).

  • Payment information when you order online or buy gift cards — handled securely through our trusted partners.

  • Cookies and analytics data so we can understand how visitors use our site and improve it over time (via Google Analytics and Facebook Pixel).

  • Location information that helps us suggest nearby offers or make sure deliveries reach the right place.

  • Third-party ordering and social media platforms such as Toast, Square, and OpenTable, which have their own privacy policies you can review on their websites.

2. How We Use Your Information

We use the information you share with us to:

  • Process orders and reservations.

  • Send updates, promotions, and event invitations (if you’ve opted in).

  • Improve our website and guest experience through analytics.

  • Customize our ads and marketing so they’re relevant and not just noise.

We promise: we don’t sell your personal information.

3. Sharing Information

We may share limited information with trusted service providers that help us run our restaurant smoothly, like:

  • Toast for online ordering and payments.

  • SquareSpace Marketing for email and website tools.

  • Analytics and advertising partners like Google and Facebook, who help us understand our audience and reach new guests.

These companies only use your information to perform their specific services for us — never to sell it on their own.

4. Cookies and Tracking

Like most websites, we use cookies and similar tools to keep things running efficiently and to improve your browsing experience.
You can control cookies in your browser settings — turning them off won’t break the site, but some features might work differently.

5. Your Choices

You can:

  • Unsubscribe from marketing emails anytime by clicking the link at the bottom of our messages.

  • Ask us to update, correct, or delete your personal information.

  • Opt out of certain analytics or advertising tracking using your browser or social media ad settings.

Just reach out — we’re happy to help.

6. Contact Us

If you have any questions about your privacy or this policy, please contact us at:
chirp@threebirdsdyt.com
Three Birds
1025 Shroyer Rd.
Dayton, OH 45419

7. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in how we operate or to stay compliant with privacy laws. We’ll post the latest version here with a new “Last updated” date.

Would you like me to also create a “Terms of Use” page next — short, guest-friendly, and covering online orders, site use, and your restaurant’s brand name protection? It pairs nicely with your Privacy Policy.

You said:

yes please create a terms of use as well.

ChatGPT said:

Excellent — here’s a friendly, plain-language Terms of Use designed to match the tone and clarity of your Privacy Policy. It’s tailored for Three Birds and works well for a restaurant website that handles online orders, reservations, and promotional content.

Terms of Use for Three Birds
Last updated: October 30, 2025

Welcome to Three Birds! By visiting threebirdsdyt.com or using any of our online services (like reservations, online ordering, or subscribing to our newsletter), you agree to these Terms of Use. Please read them carefully — they’re designed to be fair, clear, and easy to understand.

1. Using Our Website

We created our website to share information about our restaurant, make it easy to order online, and keep you updated on events, menus, and news.
You agree to use our site responsibly and only for lawful purposes. Please don’t:

  • Try to break or disrupt the site, or use it in a way that could harm others.

  • Copy or redistribute our website content (like photos, text, or designs) without permission.

  • Use our name, logo, or materials for any commercial purpose without written approval.

2. Online Orders and Payments

When you order online through Toast or another linked platform, those transactions are processed securely by that provider. Each partner (like Toast or Square) has its own terms and privacy policies, which apply to your order.
We do our best to keep our menu information accurate, but availability, prices, and specials may change without notice.

3. Your Account and Information

If you sign up for an account, join our mailing list, or make an order, please make sure your information is accurate and up to date.
You’re responsible for keeping your login details private and for any activity under your account.

4. Marketing and Communication

If you choose to receive updates from us, we may send you emails or messages about special events, offers, or news from Three Birds.
You can unsubscribe anytime using the link in our emails or by contacting us at chirp@threebirdsdyt.com.

We love staying in touch — but only if you want to hear from us.

5. Intellectual Property

Everything you see on threebirdsdyt.com — including text, images, graphics, logos, and other content — belongs to Three Birds or our partners.
You’re welcome to browse, share links, or talk about us (thank you!), but please don’t copy or reuse our content without permission.

6. Third-Party Links and Tools

Our site may include links or integrations with third-party tools (like Toast for online ordering, or Google Maps for directions).
We’re not responsible for how those sites or services operate, so we encourage you to read their own terms and privacy policies.

7. Limitation of Liability

We do our best to keep our website accurate, secure, and running smoothly — but we can’t guarantee it will always be error-free or available without interruption.
Three Birds is not responsible for any losses, damages, or issues that may arise from using our site, online ordering tools, or linked services.

8. Changes to These Terms

We may update these Terms of Use occasionally to reflect new features, tools, or legal requirements. The latest version will always be posted here with an updated date.

9. Contact Us

If you have any questions or concerns about these Terms, please reach out:
chirp@threebirdsdyt.com
Three Birds
1025 Shroyer Rd.
Dayton, OH 45419

 

 

Refund and Cancellation Policy for Three Birds
Last updated: October 30, 2025

At Three Birds, we aim to make every meal and experience a great one. We understand that sometimes plans change, and we want to be as fair and flexible as possible. This policy explains how we handle cancellations, refunds, and adjustments for online orders, reservations, and gift cards.

1. Online Orders

If you placed an order through Toast or another online platform:

  • Order changes: Please contact us right away if you need to modify your order. We’ll do our best to accommodate changes before the order is prepared.

  • Cancellations: Once food preparation has started, cancellations may not be eligible for a full refund — but we’ll always review the situation fairly.

  • Refunds: If there’s an issue with your order (such as missing items, incorrect dishes, or quality concerns), please contact us within 24 hours so we can make it right with a replacement, credit, or refund where appropriate.

All online payments are securely processed through Toast, and any eligible refunds will be credited back to your original payment method.

2. Reservations

We know things happen!

  • Cancellations: Please cancel as soon as possible if you can’t make your reservation, so we can offer your table to other guests.

  • No-shows: We may release tables after a grace period if guests do not arrive at the reserved time.
    If a special event or pre-paid reservation applies, additional cancellation details will be noted at the time of booking.

3. Gift Cards

  • All gift card sales are final.

  • Gift cards do not expire and may be used for dine-in or takeout orders at Three Birds.

  • Lost or stolen cards can’t always be replaced, but we’ll do our best to help if you contact us with proof of purchase.

4. Events and Private Dining

If you’ve booked a private event or special dinner:

  • Deposits may be refundable up to a certain time frame before the event. Specific terms will be outlined in your event agreement.

  • Late cancellations may result in forfeiture of deposits or prepayments, depending on event size and notice given.

We always aim for understanding and flexibility when possible.

5. How to Request a Refund or Change

If you have a question or request related to a refund, cancellation, or adjustment, please reach out:
chirp@threebirdsdyt.com
Three Birds
1025 Shroyer Rd.
Dayton, OH 45419

Please include your name, order date, and any relevant details (like an order number or reservation name). We’ll respond promptly and work with you to find the best solution.

6. Updates to This Policy

We may update this Refund and Cancellation Policy from time to time to reflect changes in our operations or policies. The latest version will always be posted here with an updated date.

Would you like me to create one more companion document — a “Website Accessibility Statement” — to show your commitment to inclusivity and ADA compliance? It’s often recommended for restaurant sites hosted on platforms like SquareSpace.